HELLO SUMMER | NEW COLLECTION

FAQ

FAQ

When will I receive my order?         

Orders will be sent out for delivery via DHL Express within 3 after purchase (business days). The parcel is estimated to be delivered in 7 days.

 

How do I track my package?

DHL will send tracking through SMS and email.

Track & Trace: https://www.dhl.com/th-th/home/tracking.html

 

Can I change the product size?

Please contact our support team, support.columbia@sfg-th.com

Product(s) need to be in original packaging with product tags. Purchase period must not exceed 14 days from order date include weekends and holidays.

 

Can I return or change my package?

Please contact our support team, support.columbia@sfg-th.com

 

Where can I repair my products?

Please contact our support team, support.columbia@sfg-th.com

 

Are the products authentic?

All of the products are 100% authentic. We are the official distributor of Columbia Sportswear in Thailand

 

Can I change my address?

Please contact our support team, Facebook inbox or support.columbia@sfg-th.com

 

Do the products have a warranty?

14 days product warranty

 

Where are Columbia stores located?

Columbia Shop
- Columbia Central World (3rd fl.)
Tel: 02-103-6509
- Columbia CentralPlaza Grand Rama9 (3rd fl.)
Tel: 02-108-3173
- Columbia CentralPlaza WestGate (2nd fl.)
Tel: 02-106-4541
- Columbia Amarin Plaza (2nd fl.)
Tel: 02-256-9110
- Columbia CentralPlaza Nakhon Ratchasima (2nd fl.)
Tel: 044-001-676
- Columbia Central Phuket (2nd fl.)
Tel: 076-604-619

Multi-Brand Store
- R.O.X. Terminal21 Asok (2nd fl.)
Tel: 02-015-9394
- R.O.X. Mega Bangna (2nd fl.)
Tel: 02-105-1502
- Seek Central Embassy (3rd fl.)
Tel: 02-160-5689
- Siam Discovery (1st fl.)

Sports Mall
- Siam Paragon (2nd fl.)
- Emporium (2nd fl.)
- The Mall Bangkapi (2nd fl.)
- The Mall Ngamwongwan (3rd fl.)

Supersports
- CentralWorld (3rd fl.)
- Central Chidlom 4th fl.)
- CentralPlaza Ladprao (3rd fl.)
- Central Festival Chiangmai (2nd fl.)

 

How many degrees can the winter jackets withstand?

There are many factors that are involved

1. The weather conditions of the destination; windy, rainy, etc.

2. Physical condition, how sensitive to the cold are you?

3. How you layer yourself

Delivery & Shipping

Payment

Privacy Policy

Return

Terms and Conditions